MEDIA
Mark Grossman – Insurance Claims Expert
Founder of ClaimHelpMe.com
Mark Grossman is the founder of ClaimHelpMe.com and a property insurance claims expert with more than 35 years of construction experience and 28 years in the restoration and insurance estimating industry.
Throughout his career, Mark has been directly involved in more than 4,000 property insurance claims, including water damage, fire damage, storm losses, and complex structural repairs.
His background combines:
• hands-on construction experience
• large-loss estimating and scope development
• project management
• insurance claim documentation and analysis
This experience allows him to explain not just what happens during a claim — but why it happens.
Why ClaimHelpMe.com Was Created
Most homeowners only learn how insurance claims work after a loss occurs.
At that point, they are forced to deal with:
• insurance adjusters
• contractors
• mitigation companies
• estimates and scope of work
• policy language and coverage limits
All at the same time.
Much of the information available online is either oversimplified or written by people who have never actually handled real claims.
ClaimHelpMe.com was created to change that.
The platform explains how insurance claims actually work based on real-world experience, so homeowners can understand the system before they are forced to rely on it.
What ClaimHelpMe.com Teaches
ClaimHelpMe.com provides structured, factual explanations of:
• how insurance estimates are written
• how coverage and policy limits actually work
• how damage is documented and evaluated
• how structural drying and mitigation are performed
• how contractors and insurance companies interpret the same loss differently
The goal is simple:
👉 Help homeowners understand the system before they are forced to navigate it during a loss.
Proven Real-World Results
Mark Grossman’s experience is based on direct involvement in real claims — not theory.
Eight-Denial Claim Reversal
A homeowner’s claim that had been denied eight times was ultimately reversed after detailed documentation and scope analysis.
Two-Denial Claim Reversal
A claim denied twice was successfully resolved by identifying missing scope and correcting the estimate.
Fire Loss Claim Increase
$168,000 → $423,000
A fire loss estimate was corrected and approved for more than double the original amount after a full scope review.
These outcomes demonstrate how important:
• accurate estimating
• complete documentation
• and real claim experience
are when navigating the insurance process.
Expert Witness & Legal Experience
In addition to claim consulting, Mark Grossman has participated in the legal side of property insurance claims.
His experience includes:
• expert witness involvement in construction-related disputes
• participation in depositions related to property damage and scope of work
• evaluation of estimating accuracy and claim documentation in legal settings
This provides insight into how claims are reviewed under legal scrutiny, including:
• how scope of work is challenged and defended
• how estimates are evaluated in disputes
• how documentation impacts claim outcomes
This perspective extends beyond standard claim handling and reflects how claims perform in real legal environments.
Working With Mark Grossman
Mark works with homeowners, attorneys, contractors, and industry professionals on complex property insurance claim issues.
He is typically involved when:
• claim scope is disputed or incomplete
• estimates do not reflect actual repair costs
• documentation needs to be reviewed or challenged
• complex losses require detailed analysis
• expert witness support is needed
Professional involvement may include:
• estimate and scope review
• claim documentation analysis
• expert consultation
• deposition support
• case preparation related to property damage claims
Topics Mark Grossman Speaks On
Mark provides insight on:
• insurance claim estimating practices
• contractor vs insurance estimate differences
• structural drying and water damage claims
• ACV vs RCV and depreciation
• policy limitations and coverage structure
• reconstruction costs after major losses
• claim documentation and scope development
• common mistakes homeowners make during claims
Many of these topics are explained in detail throughout the ClaimHelpMe.com Claim Guides.
The ClaimHelpMe Claim Guides
ClaimHelpMe.com includes an expanding library of educational claim guides that explain the insurance process step-by-step.
Topics include:
• estimates and scope of work
• coverage limitations and policy structure
• mitigation and drying processes
• claim disputes and resolution
• real-world claim scenarios
All content is based on real industry experience — not theory.
Media & Interview Requests
Mark Grossman is available for:
• media interviews
• podcast appearances
• industry conference presentations
• educational speaking engagements
Media inquiries can be submitted through the ClaimHelpMe.com contact page.
Direct Contact
For media, legal, or professional inquiries, contact Mark Grossman directly:
Email: Claimhelpme@gmail.com
Phone: 516-807-6091
Website:ClaimHelpMe.com

